Frequently asked questions
The questions our customers ask us most often.
General
What services do you offer?
House cleaning (regular, deep cleaning, monthly plan), rug and blanket washing with pickup, cleaning of sofas, Moroccan salons and mattresses, windows, post-construction cleaning, Airbnb cleaning, and cleaning contracts for offices, cafés, restaurants, hotels, reception halls, buildings, shops and mosques.
Is the quote free?
Yes. Send a photo on WhatsApp or fill in the quote form.
Which towns do you cover?
Tangier and the region, including Tetouan and Martil.
Do I need to provide the products?
No, the team comes with the products and equipment.
House cleaning
How much does a cleaner cost in Tangier?
For a small apartment, cleaning starts at 400 DH. A deep clean depends on the size and condition of the home: send a few photos on WhatsApp and we will give you the price.
Do I need to provide products and equipment?
No. The team arrives with the products and equipment.
What is the difference between regular and deep cleaning?
Regular cleaning covers everyday upkeep. Deep cleaning includes moving furniture and appliances, walls, ceilings, cupboards and every corner.
Who checks the work?
The manager walks through with you at the end. If something is not right, the team redoes it on the spot.
Rug cleaning
How much does rug cleaning cost in Tangier?
From 20 DH per m² for a standard rug, 25 DH for a shaggy rug and 30 DH for a sofa or silk (harir) rug. A 2 × 3 m rug (6 m²) therefore costs 120 DH.
Do you charge for pickup?
No, pickup and delivery are free in Tangier.
How long until I get my rugs back?
Usually within 48 hours.
Do you also wash blankets and curtains?
Yes: blankets, bedspreads, lihaf, tlamet and curtains. Prices are on the Prices page.
Can you clean on site?
Yes. For large areas or fitted rugs (mosques, halls, hotels), we come with our machines.
Sofas, salons and mattresses
How much does sofa cleaning cost?
The price depends on the number of seats and the fabric. Send a photo on WhatsApp and we will reply with a price.
How long does the sofa take to dry?
It depends on the fabric and how well the room is ventilated. We tell you on the day, and we use a dry technique when the fabric requires it.
Do all stains come out?
Most of them, yes. Some old stains (ink, dye) may only fade: we tell you before we start.
Do you clean chairs in large numbers?
Yes. For example, we cleaned 300 chairs for a single client, and we work in reception halls.
Windows and façades
Do you clean high windows?
Yes, up to the height our telescopic poles can reach. For a building façade, we assess access when preparing the quote.
Do you work in Tetouan?
Yes, we also work in Tetouan and Martil.
Do you offer regular visits for shop windows?
Yes: weekly or monthly, depending on your business.
Post-construction
How is the price calculated?
Based on the area and the state of the site. Send photos or ask for a visit, and you will receive a quote.
Do you work for property developers?
Yes, for one or several apartments, villas or an entire building.
Should we wait until all trades have finished?
Yes, ideally after painting and the installation of bathroom fittings, for a final result.
Airbnb cleaning
Do you work with property managers?
Yes, for one or several properties, with pricing adapted to the volume.
Can you come the same day?
Depending on availability. The easiest way is to send us your booking calendar.
Offices
How is the price of a contract set?
Based on the area, frequency and tasks required. After visiting your premises, you receive a detailed quote.
Can you work before opening or after closing?
We set the days and times together when preparing the quote.
Are products included?
Yes, the team comes with the products and equipment.
Cafés and restaurants
Can you clean outside opening hours?
We agree on the time slot together when preparing the quote.
Do you clean banquettes on site?
Yes, with our injection-extraction machines, without taking anything apart.
Hotels, riads, residences
Can you work room by room?
Yes, depending on your occupancy, we organise the work by floor or by room.
Do you wash bed linen?
We wash blankets, bedspreads and curtains. For daily linen, ask us when requesting a quote.
Reception halls
How many chairs can you clean in a day?
It depends on the fabric and condition. We size the team to the number of chairs: tell us in your request.
Can you wash the hall's large rugs?
Yes, on site with our machines or in our workshop, with pickup and return.
Buildings and residences
How often should a building be cleaned?
It depends on the number of floors and residents. We offer weekly visits or several visits a week under a monthly contract.
Does the building manager receive an invoice every month?
Yes, the contract is invoiced monthly.
Do you also provide security guards?
Yes. For residences and buildings, we provide security guards in addition to the cleaning team, under the same contract. That is what we do for the Triple Tower residence.
Shops and showrooms
Can you come every week?
Yes, with a weekly or monthly visit depending on your business.
Do you clean signs?
Yes, see the before/after example below.
Mosques
Does the mosque need to close?
We organise the work by area and between prayers, in agreement with those in charge.
Do the rugs need to be taken up?
No, the cleaning is done on site.